http://www.salesforce.com/us/developer/docs/case_feed_dev/index.htm
demarcus wells | service operations / programs mgr. | avalara®
direct: 206.641.2317 email: demarcus.wells@avalara.com
http://www.salesforce.com/us/developer/docs/case_feed_dev/index.htm
demarcus wells | service operations / programs mgr. | avalara®
direct: 206.641.2317 email: demarcus.wells@avalara.com
| 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 | public with sharing class CreateContactFromCan { //Declare a method that does not return anything and takes one input parameter of a Candidate list object called candsFromTrigger public void createContact (List<Candidate__c> candsFromTrigger){ //Select the Recruiting record from the database and assign to an object called candAcct from the sObject Account class Account candAcct = [Select a.Name, a.Id From Account a Where a.Name = 'Recruiting']; //Instantiate a Contact list object from the List class called conList List<Contact> conList = new List<Contact>(); //Declare a For list loop to loop through the input parameter list candsFromTrigger with an iterationvariable called currentCandidate for(Candidate__c currentCandidate:candsFromTrigger){ //Instantiate an object called con from the sObject class contact Contact con = new Contact(); //TODO: Set the attribute AccountID of the con object to the value of the Id attribute of the candAcct object con.AccountID = candAcct.Id; //Set the attribute Firstname of the con object to the value of the First_Name__c attribute of the currentCandidate object con.FirstName = currentCandidate.First_Name__c; //Set the attribute Lastname of the con object to the value of the Last_Name__c attribute of the currentCandidate object con.LastName = currentCandidate.Last_Name__c; //Set the attribute Email of the con object to the value of the Email__c attribute of the currentCandidate object con.Email = currentCandidate.Email__c; //Add the con object to the conList conList.add(con); } //Persist the conList to the database Database.insert(conList); } } |
| 1 2 3 4 5 6 7 8 9 | trigger CreateContact on Candidate__c (after insert) { //TODO: Instantiate an object called cc from the class CreateContactFromCan CreateContactFromCan cc = new CreateContactFromCan (); //TODO: Inovke the method createContact and send a List of Candidates as an input parameter cc.createContact(Trigger.new); } |
| 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 | public class BankAcct { //TODO: Declare a private integer attribute called balance initalize to zero private integer balance = 0; // TODO: Declare a public string attribute called acctName public string acctName; // Declare a public string attribute called accttype public string accttype; //TODO: Declare a method named makeDeposit that does not return anything and one input parameter of type integer called deposit public void makeDeposit (integer deposit){ balance = balance + deposit; //TODO: Add the deposit input parameter to the balance attribute } //Declare a method named getBalance that returns an integer and no input parameter public integer getBalance(){ //Return the balance attribute return balance; } } |
Email Response Console
CTI Toolkit 4.0o
Knowledge Chatter
FARO is using Solutions http://www.faro.com/site/support going through migration to Knowledge
I got the deck..more good stuff to consider
demarcus wells | service operations / programs mgr. | avalara®
direct: 206.641.2317 email: demarcus.wells@avalara.com
A key definition is that Social = Collaborative knowledge
28% - email
19% - tracking down information
25% potential reduction in the 2 with social
Internal Survey
1. Go Social Portal
2. Profiles
3. Gamification
Clear guidelines on behavior
Skills matrix in SF
Profiles, managed inside.
Points for activities
Rewards store
demarcus wells | service operations / programs mgr. | avalara®
direct: 206.641.2317 email: demarcus.wells@avalara.com
https://www.salesforce.com/form/dreamforce/dfearly12.jsp?d=70130000000s0Rq&internal=true
demarcus wells | avalara®
direct: 206.826.4900 x 1047 email: demarcus.wells@avalara.com